Last updated: October 31, 2026

Daisy A Day Home Care (“we,” “us,” or “our”) operates daisyadayhomecare.com and provides non-medical home care, transportation, and related support services in Ontario. This policy describes how we collect, use, protect, and disclose personal information and personal health information in accordance with Ontario’s Personal Health Information Protection Act (PHIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), as applicable.

Information We Collect
We may collect:

• Contact and identifying information (name, phone number, email, address)

• Personal health information you provide in connection with our services (such as care needs, mobility requirements, appointment details, or other information necessary to arrange support)

• Website usage data via cookies or analytics

How We Use and Disclose Information
We collect, use, and disclose personal health information only for the purpose of providing our services, with your consent (or as otherwise permitted or required by PHIPA), and only to the extent necessary. Common purposes include:

• Responding to inquiries and arranging care or transportation

• Delivering home care and related support

• Communicating about your services

• Meeting legal or regulatory obligations

We do not sell personal information or personal health information.

Consent
By requesting our services or providing information, you consent to the collection, use, and disclosure of your personal health information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

Safeguards
We use reasonable administrative, physical, and technical measures to protect personal health information against theft, loss, and unauthorized access, use, or disclosure, consistent with PHIPA requirements.

Access and Correction
You have the right to request access to, or correction of, your personal health information. Contact us to make a request. We will respond in accordance with PHIPA timelines and requirements.

Retention
We retain personal health information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Cookies
Our website may use cookies. You can manage cookie preferences through your browser settings.

Contact Us
If you have questions about this policy or wish to exercise your rights, contact:
Daisy A Day Home Care
Phone: 705-716-7613
Email: info@daisyadayhomecare.com
Barrie, Ontario